Last Updated: January 8, 2025

Welcome to NUTRIBITES! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing and using NUTRIBITES website or placing an order, you accept and agree to be bound by these Terms and Conditions, along with our Privacy Policy and other policies. If you do not agree to these terms, please do not use our website or services.

2. Services Provided

NUTRIBITES offers fresh, wholesome meals, including salads, smoothies, and other food items, which are available for purchase and delivery within our service areas. We reserve the right to change, modify, or discontinue any aspect of our services at any time.

3. Account and Registration

To place an order, you may need to create an account on our website. You agree to provide accurate, current, and complete information when registering. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

4. Order Placement and Acceptance

  • By placing an order on our website, you are making an offer to purchase the products you selected.
  • NUTRIBITES reserves the right to accept or reject any order at its sole discretion.
  • Orders are processed once payment is confirmed and we are able to verify the accuracy of the order.
  • In the event of a mistake or unavailability of an item, we will notify you promptly and offer alternatives or a refund if necessary.

5. Pricing and Payment

  • All prices for products are listed in INR (Indian Rupees) and may be subject to change without notice.
  • Payments must be made at the time of order using the available payment methods. Accepted payment methods include credit/debit cards, digital wallets, or other options offered on the site.
  • NUTRIBITES takes no responsibility for any issues or delays related to third-party payment services.

6. Delivery

  • We strive to deliver all orders within 2 hours of receipt, but delivery times may vary depending on factors such as location and order volume.
  • Delivery is free for all orders within our service area.
  • Once your order is dispatched, it becomes your responsibility. If there are any issues with your delivery, please contact our customer support team at nutrifoodbites@gmail.com or call 98333 94714.

7. Returns and Refunds

  • Due to the nature of our products (fresh, prepared meals), we do not accept returns.
  • Refunds will be considered only in exceptional cases, such as if an incorrect order was delivered or if your order was not fulfilled by NUTRIBITES.
  • Refund requests must be made within 24 hours of receiving the order.

8. Intellectual Property

All content on the NUTRIBITES website, including text, images, logos, and graphics, is the property of NUTRIBITES and is protected by intellectual property laws. Unauthorized use, copying, or distribution of any content without prior consent is prohibited.

9. User Conduct

By using the NUTRIBITES website, you agree not to:

  • Use our services for any unlawful or prohibited purpose.
  • Harass, abuse, or harm others through our platform.
  • Interfere with the proper functioning of our website or services.

10. Limitation of Liability

NUTRIBITES is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or services, including issues with order fulfillment, delivery, or third-party services.

11. Privacy

By using our website and services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.

12. Modifications to Terms

We reserve the right to change, modify, or update these Terms and Conditions at any time without notice. Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly. Continued use of our services after changes are made constitutes your acceptance of the revised terms.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes or claims related to the use of the website or services will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: nutrifoodbites@gmail.com
  • Phone: 98333 94714
  • Address: Aashna Samadhan – B Wing,
    12th Floor, Flat no 1202,
    S V Road, Siddharth Nagar,
    Goregaon West,
    Mumbai – 400104